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koodo has on line credit card malfunction


customer service is a waste of time

3 replies

Userlevel 7
Badge +4
What sort of error are you getting when you try to pay?
Userlevel 7
Badge +4
What exactly is your issue?
What are you trying to do with your cc - bill payment, purchase phone or set up pre -auth payment...etc?
What error message did you get?
Userlevel 7
Badge +4
Hey Alex - I see that you spoke with our reps last night and received some information with regards to what needs to be done to update your personal info. to match your CC. If that's not an option, there are alternative methods for payment. 

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