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Koodo charged to transfer a file through USB


Koodo charged me for 1.2 GIG of data to transfer a file through Windows Explorer from my Galaxy 3 phone to my PC through a USB cable. They told me I should have disabled "Mobile Data" first. Does that make sense?

11 replies

Userlevel 7
There's a possibility your pc used your phone as a modem for the time that it was connected so yeah
Userlevel 3
Chad Burr wrote:

There's a possibility your pc used your phone as a modem for the time that it was connected so yeah

This is likely exactly what happened. Unfortunately when this happens it counts towards data usage.
Chad Burr wrote:

There's a possibility your pc used your phone as a modem for the time that it was connected so yeah

I dug a little deeper and found that Yahoo did a sync on Nov 7 and used Background 1.74 GB. Why would it do that?
Userlevel 5
Chad Burr wrote:

There's a possibility your pc used your phone as a modem for the time that it was connected so yeah

Where are you seeing the Data usage info. In the Koodo app or in your phone under usage?
Chad Burr wrote:

There's a possibility your pc used your phone as a modem for the time that it was connected so yeah

In the phone under usage
Userlevel 2
That would be really weird especially if your file was on hard disk of your computer and you connected your phone as USB storage. May be same or another file was downloaded directly via phone from online source without realizing?
Raza1 wrote:

That would be really weird especially if your file was on hard disk of your computer and you conn...

I connected the phone to the computer with a USB cable, opened Windows Explorer and dragged a Video file to my Desktop. When I checked under Data Usage it says Yahoo Mail used 1.74 GB in the background to sync. This is the first time I've connected it to the computer. What did I do wrong?
Userlevel 5
Raza1 wrote:

That would be really weird especially if your file was on hard disk of your computer and you conn...

You know, it sounds like after you transferred the file to your phone, it then synchronized that file on your phone with yahoo. Check your yahoo acct sync settings.
Raza1 wrote:

That would be really weird especially if your file was on hard disk of your computer and you conn...

Thanks. I checked the box for "Restrict background data"  [i]Disable background data on mobile data network only. Wi-Fi will be used if available. Hopefully that will stop this from happening again
Userlevel 3
Raza1 wrote:

That would be really weird especially if your file was on hard disk of your computer and you conn...

It doesn't sound like the data usage came from the transfer. I think what may have happened was the video file(s) was backing up with your yahoo account. I'm not a yahoo user so I'm unsure what their media systems are like, however I know that a Google account has options to backup your media. This could have been what happened
Userlevel 7
Badge +4
http://community.koodomobile.com/koodo/topics/data-and-how-to-make-the-most-of-it

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