Koodo Community

Community

Question

Koodo App won't let me login


I just downloaded the updated app on my android phone, and it keeps saying my username/password is wrong when it isn't wrong. It lets me login on the website on my computer, but not on my phone. I use prepaid, and there is no separate app for prepaid to use. 

1 reply

Userlevel 7
Badge +4
There is no prepaid app Paula, that is why you can't log in with your prepaid username and password.

Reply