In the past, I asked Koodo to add TNT30 to my account, and automatically add it every month. Koodo agent said they could not do that. So that every time, I added it manually by texting.
From November last month, this TNT30 was discontinued. I called Koodo agent, the agent added that for me, and told me this is the last time the TNT30 can be added, and had been discontinued.
And now in December, I do not need the TNT30, and Koodo added it to my account again.
What do you think Koodo's service? They do exactly opposite to what you asked. I have tried to call Koodo, and nobody answered the call.
Koodo, can someone help me to remove TNT30 in my account for this month? I did not instruct you to add it in my account.