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Question

koodo account

  • 30 April 2020
  • 2 replies
  • 68 views

I paid for my add on in March and it’s on credit card bill but it’s not letting me use my phone for texting or calling.Why do you say I have no Balance?


2 replies

Userlevel 7
Badge +4

Can you provide a bit more detail, and possibly screen shots of the information you are seeing? Remove any personal information from the images.

 

Userlevel 7
Badge +4

Prepaid? 
Was your phone/service working before?

 

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Please stay in one topic 

https://community.koodomobile.com/android-81490/top-up-7798107

 

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