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its been 90+ days since i last topped up my prepaid, can i reactivate and use it again?if no,can i still usemy same phone number i had?


it's been 90+ days since i last topped up my prepaid account, can i reactivate and use it again? and if not, can i still use my same phone number i had?

3 replies

Userlevel 7
Badge +4
After 90 days, your card expired and you need to buy a new one. Phone number has been los as well and you can't use it again.
Userlevel 7
Badge +4
Robert wrote:

After 90 days, your card expired and you need to buy a new one. Phone number has been los as well...

120 days. The top up would last 30 days, and the account can be inactive for 90 days before cancellation.
Userlevel 7
Badge +4
You can easily check this in self service, Caleigh. If you can still log in or dial 611, you can still use the number.

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