Koodo Community

Issues sending/downloading MMS photos even with data on

I have issues sending MMS messages with my phone. I have done what tech support said to unplug my battery and try again to no avail. I have tried it with data on or off, with wifi on or off.. it refuses to send or recieve photos via SMS/MMS. (samsung galaxy II). From what I understand this is an extremely common issue. Thanks for any help

2 replies

Userlevel 6
Well, data will definately need to be on, otherwise it will not work. Wifi should not affect it in any way. When you say it's not sending or receiving, are you getting an error message?
hello, with wifi off does data work on your phone in general? what happens when someone sends you an MMS? did you recently port your number to koodo from another carrier?