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Is this Moto Z Play a dual SIM model?


I'm interested in ordering this phone on Koodo, and some variants seem to have dual SIM. if be ordering from Ontario, Canada.

10 replies

Userlevel 7
Badge +4
If you get if from Koodo, it will be a single SIM.
Userlevel 6
If you get it from any carrier in Canada, it'll be single sim.
You could order a dual-sim tray for the phone online (ebay), but the second sim slot in the tray wouldn't connect the sim card to any connector inside the phone, meaning it'd be a space to store a sim card when travelling.
Carriers in Canada allow you to subsidize (usually) carrier-locked (always) single sim phones because they want to be the only network on your mobile phone.
I realize dual-sim phones would be useful for those who travel to the US frequently and/or live in border cities and would benefit from receiving SMS and seeing missed calls while roaming while utilizing a local provider for their other sim card. If you really want a dual-sim phone, consider Asus, Xiaomi, Lenovo, Letv, etc.
Userlevel 7
Badge +4
titaniumtux wrote:

If you get it from any carrier in Canada, it'll be single sim.
You could order a dual-sim tray fo...

Best to clarify with phone mfgr before pulling the trigger. Often the second SIM slot will only handle a 2G network, and no data, so you might be limited only to Rogers as your second choice. You will have to deal with an independent supplier such as Staples or Amazon, neither of which are very hot at demonstrating or testing the product before purchase the way you can at a Koodo boutique.
Userlevel 6
titaniumtux wrote:

If you get it from any carrier in Canada, it'll be single sim.
You could order a dual-sim tray fo...

@BobTheElectrician: this may be true for 2015 dual-sim phones or older. To my limited understanding, 2016 dual-sim phones generally have 3G/4G support for both sim slots.
Also on a side note, to my limited understanding, Rogers should be pulling the plug on their 2G/EDGE network (just like Bell/Telus is doing for CDMA). Once Canada loses its only 2G/EDGE network, the second sim slot on dual sim phones from 2015 or prior would be practically useless.
Userlevel 7
Badge +4
titaniumtux wrote:

If you get it from any carrier in Canada, it'll be single sim.
You could order a dual-sim tray fo...

The Moto Z Play has DSS (Dual SIM Standby) meaning you have to choose which SIM is to be used unlike DSA (Dual SIM Active) meaning both SIM's are running concurrently so basically this phone just has a second slot to store a store a SIM card anyways. As well, none of the models support 2G.
Userlevel 6
titaniumtux wrote:

If you get it from any carrier in Canada, it'll be single sim.
You could order a dual-sim tray fo...

@Allan: do you have an MZP yourself, or any recent Moto phone? Sorry to bring this up, but sometimes the first-hand experience certainly helps. They all say "SIM 1" (suggesting there's a "sim 2") but the Moto's on the Canadian market are all single sim. There's no dual-sim stand-by. The phone ships with a single sim tray. You can buy a dual-sim tray through ebay and store a spare sim card in the second sim slot, but it will not be recognized by the phone.
Userlevel 7
Badge +4
titaniumtux wrote:

If you get it from any carrier in Canada, it'll be single sim.
You could order a dual-sim tray fo...

Sorry i should have specified. This is for the model that has dual SIM. If dual SIM is enabled it has DSS which in my opinion isnt really worth it compared to DSA. Im not sure if the canadian model has dual sim though.
titaniumtux wrote:

If you get it from any carrier in Canada, it'll be single sim.
You could order a dual-sim tray fo...

Someone said the exact part number of the Moto Z Play that Koodo ships is XT1635-02. According to phonemore.com (www.phonemore.com/phone/motorola-moto-z-play-dual-xt1635-02/2836), it should have a dual SIM. I'm confused.
Userlevel 6
titaniumtux wrote:

If you get it from any carrier in Canada, it'll be single sim.
You could order a dual-sim tray fo...

Carrier variant always single sim. If a second sim slot could potentially be activated, attempting this would void warranty, and you might get yourself into a bootloop nightmare, lose IMEI, etc.
If you want a dual-sim phone, turn to the grey market. Carrier phones would not be the droids you'd be looking for 😉
titaniumtux wrote:

If you get it from any carrier in Canada, it'll be single sim.
You could order a dual-sim tray fo...

I checked out the Asus Zenfone 3, and all 3 variants are a dual SIM, available at BestBuy and other places. It seems like a nice phone. It's the only dual SIM phone I could find locally.

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