Koodo Community



International text not working

I'm in Europe, I purchased the $15 add on for international texting. None of them are going through, what's the deal?

4 replies

Userlevel 7
Have you added international voice roaming to your add-ons? Try that free via self serve and restart your device.
Userlevel 7
Badge +4
Helle there.

Here's how to add the free international roaming packages. There's two of them : 

Connect to sell serve and go to your add-ons

Click to change the add-ons

Search for 1) International Voice Roaming and 2) International Data Roaming

Userlevel 6
Hey Evan! Can you please tun off/on your phone, I added the voice feature to your account.  Thanks! 
Thank you!