Lousy customer service. Disgusting attitudes. Koodo representative assured me that I would be notified before disconnection occured and I would have a chance to make an arrangement. I received zero notification from Koodo and STILL expected to pay $35 reconnection fee. After many years of being a Koodo customer, they talk over you on the phone and simply repeat the same talking points without even listening to the customer's issue. Really need to step up your game Koodo and respect ALL your customers, not just ones in current good-standing.