I have had trouble overe the past two weeks with phone dying and saying "battery missplaced", then has picture of battery with white lights blinking and green base. Beside it it has a picture of something, smaller, that has a big yellow line through it. If I can't use my phone, how am I supposesd to receive messages regarding bills due, or make arrangements to pay? Called customer service, went to kiosk. Ordered new battery today as ph. only about 4 months old. Getting tired of this.