Koodo Community

Incoming Messages Not Coming Through

  • 26 July 2014
  • 3 replies

Over the last week three different people have sent me text messages that I never received. I've had no problem with the majority of messages coming through except for these three. What's going on with that?

3 replies

Userlevel 1
Try a hard reset. Remove the battery and sim card for 30 seconds. Plug it back in. Solves most issues.
Userlevel 7
Badge +4
Have you recently switched from an iPhone to Android? If you were using imessage in the iPhone you need to go back to your iPhone and shut imessage off. Were the three messages picture messages ? Do my out have your data on?
No. I've had the same Samsung Galaxy Ace 2 for quite awhile and have never had this happen before. They weren't picture messages.