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Incoming calls not ringing through.


My phone does not ring when there is an incoming call but goes immediately to voice mail. I am able to call out however.

10 replies

Userlevel 7
Badge +4
Check to see if Blocking Mode is on Settings > Personalization > Blocking mode
Blocking mode is not the problem. what next
Userlevel 7
Badge +4
Did you just port this number over to Koodo? Did it ever work properly?
I have had this number for at least 5 years. It has always been with Koodo and worked yesterday ..then this morning it wasn't working.. Everything else works except my incoming calls. I have tried powering it off...enabling and then disabling the airplane mode...
Userlevel 7
Badge +4
Try pulling the battery and sim out (without powering down first) and then try again in a few mins.
says that the battery is not user removable ...took out sim card however...still nothing.
Userlevel 7
Badge +4
Have you tried calling your cell from different numbers to see if it is a particular number that wont work?
Working now.... Thanks for the help.
Userlevel 7
Badge +4
No problem. Glad it's working now 🙂
Userlevel 2
Dennis wrote:

No problem. Glad it's working now :)

Now that's what makes me proud to be a member of this community. 🙂

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