Koodo Community

in the use and no service

I have a Samsung Galaxy s4 mini I live in PEI Canada and I am visiting Phoenix Arizona for a week . I have added on a text message unlimited for 10days and have no koodo service please help

2 replies

Userlevel 7
Badge +4
Service is dependent on compatiable carriers near y and out west service can be spotty. Goto settings.. Wireless and networks... Mobile networks... Network selection... Manual. Look for available networks and choose one until your phone registers for service. If you don't see any networks it's because none are available. When you return to Canada be sure to turn this setting back to automatic.
Userlevel 6
Hi Heather, is it working now? Thank you!