Koodo Community

In Europe 3 months, lost SIM, wanna keep # & plan, low $ option

I'm in Eastern Europe for three months, also lost my SIM card, how do I keep number without paying, and/or losing my great plan, while I'm gone and how do I obtain another SIM? I can't call from here btw

2 replies

Userlevel 7
Hi Ronny, To keep your number you have to at least switch your plan to a seasonal hold plan which costs 15$ per month, which would mean you loose your plan. Unfortunately, this is the only way to put a hold on your account at the moment.
Userlevel 6
Depending on the plan you have and how good it is you may want to consider keeping it and just pay the full amount for the 3 months. You have to pay $15 anyways to keep your number on that seasonal hold thingy.