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Important phone call


Hi, I recently got an important phone call and the call was dropped and my phone shut off.  I would like to call this person back but there is no record of the call on koodo self serve or on my phone.  Is there a way to find this #?

4 replies

Userlevel 7
Badge +4
Hi Allan, is the number showing up in your phone log as unknown or just isn't showing up at all?
Hey Paul!  It's not showing up at all.  Thanks for your response.  
Userlevel 7
Badge +4
I think there's a difference between unknown and private. One you can see who it is, the other no. But not exactly sure which is which!
Userlevel 7
Badge +4
If the call doesn't show up on your phone at all, that suggests it was placed through a VoIP app such as Skype or Facebook messenger, rather than through koodo's system.

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