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imei number showing '0' in my LG G3 phone.


Postpaid phone. Now in a contract basis. No due payments. Now no network shown. Unable to use koodo services. 

11 replies

Userlevel 7
Badge +4
DID you buy the phone straight from Koodo or did you buy it from a 3rd party?
Paul "Kid Android" Deschamps wrote:

DID you buy the phone straight from Koodo or did you buy it from a 3rd party?

straight from koodo. I was been using this phone for last 6 months without any problem.
Userlevel 7
Badge +4
Paul "Kid Android" Deschamps wrote:

DID you buy the phone straight from Koodo or did you buy it from a 3rd party?

I've never heard of that happening, have you ever run a custom ROM on the phone?
Paul "Kid Android" Deschamps wrote:

DID you buy the phone straight from Koodo or did you buy it from a 3rd party?

Userlevel 3
Have you done all the usual reboot etc?
Yup. Nw its been 3 days my phn is searching for network.
Userlevel 7
Ooh. That's weird. A Google search shows some other people having the same problem with previous LG phones like the Nexus 4 and 5. Some say it's a motherboard issue, but one person called a repair centre in India (shipping to LG US centre would have been expensive and take too long) and they fixed it for cheap so it's probably not. You shouldn't have to pay, though. It's under warranty. Go to your nearest Koodo shop to send the phone out for warranty repairs. Make sure you backup everything important on the device because they will factory reset the phone when they receive it.
Thanks Jonathan.
https://youtu.be/nwzgs1Cmr9k do you think this link is helpful...?
Userlevel 7
It looks pretty helpful. It's worth a shot before having to resort to warranty repair.
Userlevel 6
You're just trying to access the IMEI through the dialer method?
Go to about phone in settings it will definitely be in there.

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