Koodo Community

II want to give you myvemail address


4 replies

Userlevel 7
Badge +4
What exactly are you trying to do? Are you having trouble registering for self serve? You should have recieved an email, click that link and it will give you prompts on how to sign up.
I made a terrible mistake, when I paid my bill for August, the bill was 50.40 but I paid 5.040.00 and I want to know who to contact or how I can get this back. Also I changed my e-mail address so haven't been able to get into my account. my e-mail address is m***@***.** please, please I need to know how to get this money back or my bills are going to end up not being paid. I can't even find a phone number to call anyone. thanks, Margery can you send a message to my e-mail address, thanks
Userlevel 7
Badge +4
Margery Voshell wrote:

I made a terrible mistake, when I paid my bill for August, the bill was 50.40 but I paid 5.040.00...

Try contacting Koodo by private message on their Facebook page or by DM through their Twitter account. More info in the Contact Us section at the bottom of the page.
Userlevel 4
Margery Voshell wrote:

I made a terrible mistake, when I paid my bill for August, the bill was 50.40 but I paid 5.040.00...

Margery please don't post your private information on this forum. In that case I mean your E-mail address. If you have time to spend on the phone you can call them and talk to live agent. It may take time but you definitely going to get your money back.

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