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If the sensor for the touch screen is broken is there anything I can do or do i have to buy a new phone?


If the sensor for the touch screen is broken is there anything I can do or do I have to buy a new phone? to clarify, the screen lights up and if I shake my phone the camera screen comes up but I can not select anything. The phone is a Moto X play. 

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Userlevel 7
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Try restarting, and doing a hard factory reset. It'll wipe the device so if you can back anything up do it. https://motorola-global-en-roe.custhelp.com/app/answers/prod_answer_detail/a_id/106491/p/30,6720,9392 If that won't fix it then if you have had it for less than a year you can use the warranty to get it fixed. They'll determine if it wa your fault or not of course. Beyond one year it's out of your pocket unfortunately.
Userlevel 7
Badge +4
Check local prices on Kijiji for repair services or replacement if you are out-of-warranty. Typical touch pad & glass replacement is around $150 depending on the shop & phone model.

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