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If I've only had my prepaid phone for under 2 weeks and it's screen has shattered, would I be able to get it replaced? :c


I've only been with Koodo for under 2 weeks with this phone and it shattered from falling off my bed! Would they cover getting the screen fixed? The LCD is fine, it's just that the screen is screwed. The phone was a used phone so I dunno.

3 replies

Userlevel 7
Unfortunately no, a broken screen is considered physical damage and is not cover under the manufacturer warranty.
Chad Burr wrote:

Unfortunately no, a broken screen is considered physical damage and is not cover under the manuf...

Aw :c thanks for answering though~
Userlevel 7
Badge +4
I'd recommend going to your local repair shop for non-warranty fixes. They'll be a lot cheaper. Screen repair is anywhere from $50 to $250, depending on phone.

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