Koodo Community



I want to use my Visa Debit as a topup method but its not letting me.

5 replies

Userlevel 7
Try using a different browser.
Userlevel 7
Remember don't put any spaces when typing in your card number
I know how to enter the number.  I used Firefox and Internet Explorer - not working I call my bank twice - they said no issues with the card.
Userlevel 7
Is it a Canadian debit visa?
Userlevel 3
Hey Iretia, 

Please note that you'll need to have the same name and Canadian/US address both on your VISA and on your Koodo account in order to add your debit Visa as a topup method.

Many thanks!