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I want to have only one phone # associated with my acct. I would like my ex-husband's name and # off


I want to have only one phone # associated with my acct. I would like my ex-husband's name and # off my bill. I will pay all outstanding amounts but the acct. is in my name and there is no need for him to be on it .....he has joined Rogers.

4 replies

Userlevel 7
Badge +4
Is the account officially under your name?  If so you can call into Koodo (*611 on your koodo cell, it's a free call).  And they can remove any other names for you.
Yes the account is completely in my name; but I was told before my balance of $134 must be at $0 for them to take his name/number off my bill. I'm willing to pay balance in full but at end of month.
Thanks
Userlevel 7
Badge +4
Sue Langmack wrote:

Yes the account is completely in my name; but I was told before my balance of $134 must be at $0 ...

Ok.  Then maybe wait until you pay the balance and then call in a couple of days after that
Userlevel 5
Hey Sue, you can cancel the line under your ex-husband's name by giving us a call. As you are the account owner, you are person responsible for paying the charges on the account but you don't have to wait if you want to cancel this line.

Hope this helps! 

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