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i want to cancel my phone and contract.


i want to cancel my phone and contract.

3 replies

Userlevel 4
Are you going with another provider? If yes, then talk to your new provider make the contract and port your number. The new provider will take care of the procedure and cancel your old provider connection. If you have a tabs you have to pay it off. 

If you just want to cancel your actual contract, then you have to call Koodo customer service and this will take a good slice of your life in waiting time.
Userlevel 7
Badge +4
Tiz wrote:

Are you going with another provider? If yes, then talk to your new provider make the contract and...

Clicked [i]like because of Tiz' very succinct answer... not because I endorse the procedure in the second paragraph.  😉

Userlevel 4
Tiz wrote:

Are you going with another provider? If yes, then talk to your new provider make the contract and...

You know, it is a choice. I like Koodo, I do. But there are some aspect of Koodo's service that can be and should be improved. 

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