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I recently purchased a new phone and I have been trying to get on koodo network


Tried activating a new sim card in a new phone and tried using the same number. It said simple card was a success but my phone won't call or anything other than WiFi in my home

5 replies

Userlevel 4
Hi Al, what is the phone you are trying to use? Are you seeing some sort of signal indicator, or a message like "No SIM"?
Userlevel 7
Badge +4
What do you mean by 

It said simple card was a success 

Not sure to understand that.
Userlevel 6

What do you mean by phone won't call or anything other than WiFi in my home. I don't know what that means.

Userlevel 7
Badge +4
Try rebooting your phone
It's OK I figured out the problem after a couple tries

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