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i ported my number out but wish to maintain the kodoo account and recieve new number for my son. how do i do this?


I ported my number out and wish to receive a new number so my son may use the phone and sim. I just paid for a months service. do I need a new sim now that this account is apparently cancelled?

3 replies

Userlevel 7
Hi Michael, When you ported out your number you effectively closed your Koodo account. You can still use the phone with Koodo, but you will need to go activate a new account in a kiosk. You will also need to buy a new SIM card at a cost of 10$ upon activation.
Userlevel 7
Badge +4
Mathieu wrote:

Hi Michael, When you ported out your number you effectively closed your Koodo account. You can s...

Also keep in mind that if you had an old grandfathered plan that he wanted to take over that isn't possible now and you will need to choose a new in market plan.
Userlevel 6
The above is true, agreed with Paul and Mathieu.

Given that you could not keep a grandfathered plan the moment you port out, the only option is to add a new line with Koodo. Had you done this prior to porting out, you could have kept the same account number. The only thing this affects is billing.

If your son is the age of majority in his province of residence, he can get the line to his name and take advantage of Koodo's amazing new activation promos. Otherwise, he can go with pre-paid, or you could activate a line for him to your name (and absorb all liability that comes with it).

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