Koodo Community

Community

Solved

I ordered a phone online and received it on Jan 18 and now it shows weird dot on display. What is the procedure to exchange the phone?


I ordered a phone online and received it on Jan 18 and now it has weird dot on display. I would like to exchange it. What is the procedure? Thanks

5 replies

What phone was it you purchased online?
: ) if you purchased the phone online or in-store, please contact APPLE first to the number: 1-800-263-3394 for guarantee information and the best assistance.
Userlevel 7
Badge +4
Adonay Ortiz wrote:

: ) if you purchased the phone online or in-store, please contact APPLE first to the number: 1-80...

Apple does not deal with phones other than iPhones. The OP indicated that his was an Android phone.
Userlevel 7
Badge +4
To the OP: Contact info from the bottom of the Koodo main page indicates this contact info:

Koodo Webstore:If you need assistance with an order you placed online at koodomobile.com, contact the Koodo Webstore team at koodo.webstore@koodomobile.com or 1-844 566-3697. Please have your order number handy.
Thanks, I called Koodo already.

Reply