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I need to review online order


Account number

5 replies

Userlevel 7
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Online order of your phone?   Are you new to Koodo or existing customer?
We need more info to help you.

Mayumi wrote:

Online order of your phone?   Are you new to Koodo or existing customer?
We need m...

New just ordered last night. Can hu give me account number and when it ships
Userlevel 7
Badge +4
Mayumi wrote:

Online order of your phone?   Are you new to Koodo or existing customer?
We need m...

We don't have access here. The forum accounts aren't linked to your service with koodo so the reps here cannot just quickly go to your account either without more info. You will get an email when it does ship. Did you get an email front Koodo when you registered for service online?did you check your junk folder?
Mayumi wrote:

Online order of your phone?   Are you new to Koodo or existing customer?
We need m...

You will receive an email with your service agreement that shows your account number and another email with a link for Self Serve registration after the order is shipped.
Userlevel 7
Mayumi wrote:

Online order of your phone?   Are you new to Koodo or existing customer?
We need m...

Tammy, shipping usually occurs within a couple of days from the order. It can also take a little bit longer if you are a new customer to receive it.

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