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I need to cancel my kood phone


5 replies

Userlevel 7
Hi Anibal, You'll need to call customer service. This can not be done online.


You can find the number under contact us on the website.
www.koodomobile.com Can I ask why you wish to cancel?
I know that there is no cancellation fee, but will I be charged $10 just for the phone call to cancel??
Userlevel 7
Kira Charron wrote:

I know that there is no cancellation fee, but will I be charged $10 just for the phone call to ca...

You're only charged if u ask a rep to do something you can do yourself via selfserve. So since you can't cancel it yourself, there's no fee
Kira Charron wrote:

I know that there is no cancellation fee, but will I be charged $10 just for the phone call to ca...

How do I stop Koodo from sending all the postings on my gmail messages.  I closed down Koodo and I am now on with Telus for a cheaper plan for my text messages only service.

Userlevel 7
Badge +4
Kira Charron wrote:

I know that there is no cancellation fee, but will I be charged $10 just for the phone call to ca...

If you mean you are receiving email notification from "Koodo community" and want to stop.

Go to the top right on this page > Sign Into community > click your name > Profile
> Email & Notifications > unchecked all notification and save

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