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I need help setting up home screen for koodo androids


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Userlevel 7
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Could you be more specific please? What sort of home screen are you referring to that needs setting up? What phone do you have?
Userlevel 7
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Usually you press and hold, then drag an app icon to move it
Every time I try to add koodo self serve it says already added to homescreen. ..not there
Userlevel 7
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Peggy Martell wrote:

Every time I try to add koodo self serve it says already added to homescreen. ..not there

Have you swiped and checked all the pages on your home screen?
Peggy Martell wrote:

Every time I try to add koodo self serve it says already added to homescreen. ..not there

Yes..i think the problem now is my name...my name is Margaret thats whats on my koodo acct..i actually go by the name Peggy...a short nickname for Margaret. ..apparently i need to find role management
Userlevel 7
Badge +4
Peggy Martell wrote:

Every time I try to add koodo self serve it says already added to homescreen. ..not there

Sounds like this is your first time logging into self serve.

From what I can gather your self serve account may not have been been created properly.  I would recommend that you send a private message to Koodo via facebook or twitter and a rep would be able to assist you.  Please tell them that when you log in, that you get the role management screen

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