Koodo Community

Community

Solved

I'm having dozens of software issues with my Koodo LG3 phone ...how doi get in contact with someone to work through these issues?


Bluetooth connection intermittent, Wi-Fi turns off on its own, resets my mobile data consumption to high numbers and cuts my mobile connection, resets to actual numbers after I turn my phone off and turn it back on ...happened three times so far ...I've done the factory reset on my phone three times since I had it I. November

2 replies

Userlevel 7
Sounds like a lemon. It's under warranty. Take it to a local Koodo shop and have them send it out for repair. They can provide loaners (pending stock availability) or you can use another one in the mean time.
Userlevel 4
Hi Dwight, 

If your device is still under the 1 year manufacturer's warranty, here's more detailed information on that: http://koo.do/Kwarranty :) 

Reply