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i lost my sim just need to know what I need to get a new one


I have a Samsung galaxy S4 that broke and I can't afford to get it fixed and I managed to loose my sim card. I bought a new phone and I'm just wondering can I get a new sim with the same number? And what things do I need like do I need account number, Identification? Thanks in advance!

4 replies

Userlevel 7
Badge +4
Hello. You would need to buy a new SIM card and activate it on your account and you will keep the same number!
Awesome thank you! But what will I need to show them like and Identification? Account number?
Userlevel 7
Badge +4
Nick wrote:

Awesome thank you! But what will I need to show them like and Identification? Account number?

Nothing. You will activate the SIM yourself on Self Serve (website). Just make sure to buy the correct SIM ($10 for monthly customers, $20 for prepaid).
Userlevel 5
Nick wrote:

Awesome thank you! But what will I need to show them like and Identification? Account number?

Hey Nick! Clarification, our Postaid SIM cards are $5, not $10 🙂.

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