Koodo Community



I Locked My Sim!

I locked my sim and they are asking for a PUY code! How do I get it and do they ask me several questions before giving me the code?

2 replies

Userlevel 2
I believe you mean the PUK code. You will need to call Koodo customer service (*611) to obtain that code.
Userlevel 7
Badge +4
Then go here: http://community.koodomobile.com/koodo/topics/allow_customers_to_look_up_puk_code_in_self_serve and vote for my Idea.