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I just bought a new phone...


I just bought a new phone, it will arrive to my house on Monday. How do I switch phones and keep the same phone number/plan? Is this possible?

4 replies

Userlevel 7
Badge +4
Just take your sim and put in the new phone if they are the same size.

If they are not, then you need to go to self serve and to go upgrade phone and enter the new sim number to activate it.  It may take a Reboot and 15 minutes for it to become active

Userlevel 7
Badge +4
Did you buy the phone online from Koodo Megs?
Yes I did, I purchased it online from the koodo website.

Userlevel 7
Badge +4
Megs Calhoun wrote:

Yes I did, I purchased it online from the koodo website.

In that case simply follow Dennis' advice above. 

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