Koodo Community

Community

I just added talk and text for visiting U.S. and have now realized I need data too. How do I change this?


LG phone, visiting U.S. for 10 days, in U.S. already

3 replies

Userlevel 2
Have you tried going to Koodo.com self service.  You can buy that on line with credit card or charge to your account and pay with credit card registered.
I'm assuming you are talking about prepaid plan.which I have and have all three U.S.  booster packages which I bought from the koodo website with no problems.   Hope this is what you mean.
Userlevel 2
Gloria Taylor wrote:

Have you tried going to Koodo.com self service.  You can buy that on line with credit card o...

Hmm, I see I missed a thought here........no data and so you can't use the web on your phone?   You might have to use a library or hotel computer to get to the website, but it is immediate purchase.  you can sign into your account from outside canada.

Userlevel 7
Badge +4
Assuming you are on postpaid:
You will have to contact Koodo to get them to refund you the previous add on, (they don't have to issue a refund but may), and then you will purchase the data add on.
You can contact them via facebook (https://m.me/Koodo) or through Twitter dm, and you can give them a call as well but the other two methods would probably be more preferred in your case.

If you don't care about getting your money back for the other add on just text one of the codes for the data included add on. (3ALL, 10ALL or 30ALL to 4545).

Reply