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I installed a new SIM into a new phone. I registered the new SIM in 'self serve'but the new phone does not work? Help please

Have installed a new SIM in a new phone and registered it successfully in the self serve area but the new phone does not work.

2 replies

Userlevel 7
Badge +4
Can you reboot the phone Susan? If that doesn't solve it, can you tell us what exactly does not work?
Thanks, that did it.