Koodo Community

Community

Solved

I have the SGH 1747 with about 620 pictures in the gallery. I can not back them up it always freezes? Any help?


Gallery Freezes

5 replies

Userlevel 7
Badge +4
How are you trying to back them up, Mary? And to what?
To my computer in dcmi, tried to copy and paste the whole file 618 pictures and tried to open gallery but it keeps freezing
Userlevel 6
have you tried backing them up onto a microSD card?
Not yet
Userlevel 7
Badge +4
Try doing them in smaller batches. Try 1, then 10, then 50 and see what happens. Not quite as convenient, but often works. Transferring large numbers of files all together often causes problems.

You should be able to open two file manager windows, and drag from one to the other.

Reply