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I have been trying to get through to someone to cancel my account but have been on hold more than a half an hour each time I try to call.


How can someone get through to customer service without wasting a day. I want to cancel my account and I cannot reach anyone.

3 replies

Userlevel 7
Badge +4
The wait times have been long lately. But you could try private messaging via Twitter or Facebook. Don't give any personal info unless they ask for it.
Chadwick wrote:

The wait times have been long lately. But you could try private messaging via Twitter or Facebook...

Tried that -they told be to post to the community. The community answer is to call the call centre...

Userlevel 7
Badge +4
Chadwick wrote:

The wait times have been long lately. But you could try private messaging via Twitter or Facebook...

The only way to cancel is by calling in.

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