Koodo Community

Community

Solved

i have a samsung galaxy ace 2x...Everything was working fine , now i cannot turn on the wifi. its greyed out, almost as if its been disabled


i have a samsung galaxy ace 2x...Everything was working fine , now i cannot turn on the wifi. its greyed out, almost as if its been disabled. ive taken the battery & sim card out and did a total wipe/reboot and it still wont allow me to turn it on. Any ideas?

2 replies

Userlevel 7
If you've done everything you've said you've done, it could be the WiFi driver malfunctioning. Did you get your Ace II X with Koodo? Has it been less than a year? If it is, that's covered under warranty and I think you should send it out for repair.
Badge +4
An update was released for the Ace 2x last week that may solve the issue. Go to Settings > About device and tap Software update. Edit: If you cannot access Wi-Fi, you can download Samsung Kies and obtain the update that way. Samsung Kies download link: http://www.samsung.com/ca/support/usefulsoftware/KIES/JSP

Reply