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I got a fee i never had before of $10 sms?


10$ fee i did not use on ny account

4 replies

Userlevel 7
Badge +4
It's probably because you sent texts in the SMS in the US. Were you near the border recently?
Userlevel 6
Badge +4
Hi there!

Usually when there are extra charges it is for something that is not included in your plan...

Can we have more details? did you take a look at your bill it should be under "Usage Charges" 
Userlevel 7
Badge +4
Camilo_A wrote:

Hi there!

Usually when there are extra charges it is for something that is not included in your ...

Specifically, look at your detailed PDF ebill on self serve
Userlevel 7
Badge +4
Andrew, you are on an older plan without the shock free data feature in it. You have exceeded the amount of data included in your plan. We did send notification, the last one was the below:



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