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I forget my password to unlock my cell


LG g5

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Userlevel 7
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If you're lucky, the phone may give you an option to recover the password using your gmail account. If it does not, or if you never setup a Gmail account on the phone your only option is a hard reset. This will wipe all data on the phone, but it will let you get back in. To reset the phone, follow the instructions below: Master reset with hardware keys A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card. If the device menus are frozen or unresponsive, you can master reset using hardware keys. Back up data on the internal memory. Turn off the device. Press and hold the Power and Volume down buttons. When the LG logo appears, quickly release and then re-hold the Power button while continuing to hold the Volume down button. 'Factory data reset' appears. Use the Volume down button to highlight Yes Press the Power button to confirm Erase all user data and restore default settings' appears. Use the Volume down button to highlight Yes. Press the Power button to reset the device.
Thankyou
Have u tried going to a koodo kaosk
Userlevel 7
Badge +4
Rachelle Rochon wrote:

Have u tried going to a koodo kaosk

People at a kiosk will likely just tell your what Timo did above. There isn't much else to do after that.

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