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I dropped my phone and shattered the screen. I would like to know how to search the amount I owe on my phone therefore I can buy a new one


3 replies

Userlevel 7
Badge +4
I'm sorry to hear that ! You can look at kijiji or search for cellphone repair shops and call for quotes.
Userlevel 7
Hi Chantal,

The amount on your tab is how much you owe Koodo for that phone. You can always buy an unlocked phone elsewhere (Staples, Bestbuy, Walmart, etc) and use it on your account until the tab is fully paid unless you wanted to finance another phone. 
Userlevel 7
Badge +4
Mathieu wrote:

Hi Chantal,

The amount on your tab is how much you owe Koodo for that phone. You can always buy ...

The amount left on your tab can be viewed in the self-serve area. Once reviewed, you can decide whether to pay it out and finance a new phone through the Tab, or take Mathieu's suggestion and buy a fresh phone outright.

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