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I change my email with your operator months ago and that change didn't take place


I change my information months ago and you still use my yahoo account

5 replies

Userlevel 7
Badge +4
Hello Jackie.

You know you can do it by yourself in self serve?
I prefer to talk with people not a machine, thanks anyway
Userlevel 7
Badge +4
Jackie Lanoue wrote:

I prefer to talk with people not a machine, thanks anyway

Well it costs money to ask a Rep to do things you can do in self service for free... If you want the personal touch, perhaps Koodo is not your best choice unless you want to spend money... That said, where exactly are you stuck in self service?
what is my current balance I paid 65.00 dollor cause there was total sent to my phone
Userlevel 7
Badge +4
Jackie Lanoue wrote:

what is my current balance I paid 65.00 dollor cause there was total sent to my phone

What plan are you on, Jackie? You can dial 611,option 1 to hear what your balance is 🙂

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