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I cannot send texts to a 5 digit number help


Htc 8

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Userlevel 7
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Hello Kim.

What is the number you're trying to contact? 
Me 2.I am trying to send a message to Royal bank, but failed.
Userlevel 7
Badge +4
Junhao wrote:

Me 2.I am trying to send a message to Royal bank, but failed.

Does it give an error message as to why you'Ve failed?
Junhao wrote:

Me 2.I am trying to send a message to Royal bank, but failed.

No, it just shows "failed" and notification bar shows "the message was not sent".
Userlevel 7
Badge +4
Junhao wrote:

Me 2.I am trying to send a message to Royal bank, but failed.

Maybe it's because the bank is closed? If text function is working normally for you, then it should work for the 5 numbers as well. 

Another reason it wouldn't work is because you are roaming?
Junhao wrote:

Me 2.I am trying to send a message to Royal bank, but failed.

Probably you are right, but this short number(722258) belongs to online banking. It wouldn't be restricted by bank opening time, I thought.
Userlevel 7
Oh, it's a short code number. Double check to ensure you have the correct one from the bank. You're not on prepaid are you? I think I recall an issue with those a while ago.
Yea,I am definitely not on prepaid one. I am pretty sure I got the right number, because I just replied them below the original message.
Userlevel 6
Junhao wrote:

Yea,I am definitely not on prepaid one. I am pretty sure I got the right number, because I just ...

Hey Junhao! I took a look at RBC's website http://website.rbc.com/SMS/EN and it seems as Koodo is not listed as a compatible carrier

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