Koodo Community

I can't remeber my password and I've tried re setting it but the email takes so long to get to me that it won't let me re set it

1 reply

Userlevel 7
Badge +4
Hi Kieryn, have you tried constantly refreshing your email until it shows up? I had to reset my password last week and it took a couple minutes for the email to show up but after a few refreshes of my email it popped up and I was able to change it. If this doesn't work youll have to call in or send Koodo a private message to their Facebook page where they can verify you and help you out.