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I can't receive or make calls!


Nexus 4 phone -- can't receive or make calls -- no dial tone. Everything else works fine. This is my only phone for home and business.... what do I do?

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Userlevel 7
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Have you tried rebooting the phone? Try your sim in a different phone? Try a different sim in the Nexus? Make sure your bill has been paid ontime
I'm on automatic payment so it is not a bill issue. I rebooted the phone. --- it's my only phone so I don't have another one I can try -- this phone worked fine for 2 years now... I suppose I will need to visit a Koodo rep for a new sim.... argh... Thank you for the reply
Userlevel 7
Badge +4
Katherine wrote:

I'm on automatic payment so it is not a bill issue. I rebooted the phone. --- it's my only pho...

It may not be a sim issue. Can you call Koodo from another line and tech support can hel pyou more
Katherine wrote:

I'm on automatic payment so it is not a bill issue. I rebooted the phone. --- it's my only pho...

As I said this is my only phone... There is no other line to call Koodo from. 🙂
Userlevel 7
Badge +4
Katherine wrote:

I'm on automatic payment so it is not a bill issue. I rebooted the phone. --- it's my only pho...

Then bring it to a koodo shop to see if they have any fixes. or maybe someone in the community has a fix?
Userlevel 7
Badge +4
Katherine wrote:

I'm on automatic payment so it is not a bill issue. I rebooted the phone. --- it's my only pho...

If your wifi works you can make calls via skype

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