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I can ́t receive fon calls


hello. I have a problem in my telefon I can make calls but not receive. can you help me?

4 replies

Userlevel 7
Badge +4
Do you have Blocking Mode enabled inside the Settings menu?
Userlevel 1
Anymore info? Like what phone?
My phone is Sony Experia Z1 Is not in blocking mode
Userlevel 5
Jose Marques wrote:

My phone is Sony Experia Z1 Is not in blocking mode

Hey Jose, Thanks for visiting our community 🙂 Have you tried to pull the battery out for few seconds? I recommend to send a text message to your own number right after to make a quick test. If you still need help, you can contact our Tech Support at 1-866-995-6636 (Options #6) free of charge from a land line. Our hours of operation are: Monday – Friday: 9am - 9pm Saturday/Sunday: 9am - 7pm Keep us posted! ************************************************ If you see a good answer, give it a star.

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