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I call 611 why can't I talk to a person


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Userlevel 7
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Customer Service isn't open yet if you're in Ontario or east of Ontario. 9 AM local time is when they open.
Ivan wrote:

Customer Service isn't open yet if you're in Ontario or east of Ontario. 9 AM local time is when ...

I got a new bank card would that affect my automatic top up
Userlevel 7
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Ivan wrote:

Customer Service isn't open yet if you're in Ontario or east of Ontario. 9 AM local time is when ...

Hello Brandon. You would need to change the bank card since the old one doesn't exist anymore!
Userlevel 7
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Ivan wrote:

Customer Service isn't open yet if you're in Ontario or east of Ontario. 9 AM local time is when ...

@Brandon Log into self serve and you can change your top up option there.
Userlevel 7
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Or ask your question here 🙂
Userlevel 7
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As Mayumi suggested Peter, ask your question here, it's definitely more convenient than waiting on the phone. The Community can help with lot of thing. Give it a try!

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