Koodo Community

Community

Solved

i bought a new phone and want my prepaid plan baxk because ita still paid up till next week


2 replies

Userlevel 7
Badge +4
Just put your prepaid sim back into the sim.  Unless your ported over, which would have canceled your account.  Then you are out of luck
Userlevel 7
Badge +4
Could you give more details please ? Did you switch to postpaid? We're you told that credits would apply to your postpaid then ? Is it that big of a deal over one week? I'm not even sure you could get the credit back fo use for just one week to be honest. You'd have to return the phone if within 15 days or pay off the tab in full.

Reply