Koodo Community

Community

Solved

I being overcharged this months bill by a hundred bucks and I don't know why!


My bill is usually under 80 bucks each month, with this recent bill it's coming in around 180.00. I have unlimited talk and text, and 2Gs of data that I have not gone over. With further inspection I saw in my statement that the fees were being forwarded to the December bill from last months, but last months bill was automatically withdrawn from my accounts November 14th, when it was due. [b]Why am I being overcharge?
icon

Best answer by David AKU 31 December 2016, 21:31

Sign into the self serve website.  Click view my bill. 
Click download bill (pdf). 
Review your bill, and we can try to answer questions arising from it.
If the payment you made was not deducted from your bill, you can contact Koodo's billing office at #227 on your phone.

View original

1 reply

Userlevel 7
Badge +4
Sign into the self serve website.  Click view my bill. 
Click download bill (pdf). 
Review your bill, and we can try to answer questions arising from it.
If the payment you made was not deducted from your bill, you can contact Koodo's billing office at #227 on your phone.

Reply