Koodo Community

Community

Solved

I am trying to figure out how to change my base plan without topping up and using my credit


icon

Best answer by Sophia 11 October 2016, 01:28

You need to change your base plan on the last day before your renewal... it will only renew if you have enough credit in your account. If not, it will ask you to top up.

View original

1 reply

Userlevel 7
Badge +4
You need to change your base plan on the last day before your renewal... it will only renew if you have enough credit in your account. If not, it will ask you to top up.

Reply